Shipping policy
Shipping & Return Policy – herora.shop
Thank you for shopping with herora.shop. We are committed to delivering your orders efficiently and ensuring a smooth shopping experience.
Shipping Policy
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Processing Time: All orders are processed within 1–3 business days after confirmation.
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Delivery Time: Orders are typically delivered within 7 business days from the date of shipment.
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Shipping Charges: Shipping fees (if applicable) will be displayed at checkout.
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Order Tracking: Once your order is shipped, you will receive tracking details via email.
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Delays: Delivery times may vary due to unforeseen circumstances such as weather conditions, holidays, or courier delays.
Return Policy
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We offer a 5-day return policy from the date of delivery.
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To be eligible for a return:
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The item must be unused and in its original condition.
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The product must be returned in its original packaging.
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Items that are damaged, used, or not in original condition may not be eligible for return.
Refunds
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Once we receive and inspect your returned item, we will notify you about the status of your refund.
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If approved, the refund will be processed within 5–7 business days to your original payment method.
Contact Us
If you have any questions or concerns about your order, feel free to contact us:
📧 Email: herorashop@gmail.com
Thank you for choosing herora.shop!